RETAIL EXCELLENCE AWARD - MICHAEL HILL JEWELERS - 2011

SERVICES RETAILER OF THE YEAR - WESTFIELD CHARTWELL - 2014

A innovative, dynamic and transformational people leader/retailer with a background in, and passion for customer service, sales, operations and people management and community-led development (with area/multi-site management and governance experience). 

A visionary leader who is committed to optimizing organizational performance and driving/growing talent and efficiency to improve business processes, deliver exceptional customer/team experiences and to ensure effective development and execution of strategies for competitive market positioning, ethical/best business practices and sustainable growth.

Nigel is an Independent Retail, Operations and Sales Performance Consultant based in the Waikato/King Country and an Appointed Member of the Waikato DHB Consumer Council.

Former Trustee of Waitomo Energy Services Customer Trust - 100% Owners of The Lines Company LTD | Former Community Board Member - Otorohanga District Council | Founder of TheRetailInc.Com

EDUCATION

Masters in Business Administration (M.B.A)

PGDip (Management) | PGCert (Business) | Cert II & III Retail Management

PROFESSIONAL MEMBERSHIPS

New Zealand Institute of Directors

MANAGEMENT SKILLS

Leadership and Coaching, Performance Management, Effective Communication, Relationship Management (Stakeholder), Networking, Sales Management, Business Development, Process Improvement and Business Strategy, Decision Making (Governance), Change Management and Brand Management.